Why hire a property manager?

As an investment, owning a rental property can be an excellent way to generate passive income. The process of managing a rental property can however be a time-consuming and stressful endeavour especially if you have multiple properties. This is where a property manager comes in. Here are some reasons why it is a good idea to hire a property manager for your investment property.

Time-Saving

Managing a rental property can be a full-time job especially if you have multiple properties. A property manager can take care of all the day-to-day tasks such as screening tenants, collecting rent and handling maintenance requests. This can save you a lot of valuable time that you can use to focus on other things such as finding new investment opportunities or simply enjoying the things that you love doing.

Better Tenant Screening

One of the most critical aspects of owning a rental property is finding good tenants. A property manager has the experience and expertise to screen potential tenants thoroughly. They have access to resources that can help them verify a tenant’s income, employment status, credit score, and rental history. This can help reduce the risk of renting to a tenant who may not pay rent on time or cause damage to your property.

Improved Tenant Retention

A good property manager knows how to keep tenants happy and satisfied. They can handle tenant complaints and maintenance requests promptly which can help improve tenant retention. Happy tenants are more likely to renew their lease and recommend your property to others, which can lead to a higher occupancy rate.

Legal Compliance

The province of British Columbia has a number of laws and regulations that landlords need to follow when renting out a property. These laws can vary from each property type and can be complex and confusing. A property manager can ensure that your property is compliant with all the relevant laws and regulations such as fair housing, eviction laws, building codes, notice periods and maintenance responsibilities that are critical to sustaining an unbiased and transparent tenancy.

Cost-Effective

Hiring a property manager may seem like an added expense but it can actually save you money in the long run. A property manager can help you avoid costly mistakes such as renting to a bad tenant or failing to comply with local laws and regulations resulting in damages due to the tenant. They can also negotiate better rates with contractors and vendors which can help you save money on maintenance and repairs.

In conclusion, hiring a property manager can be a smart decision for any investor who owns rental properties. They can help you save time, find good tenants, improve tenant retention, ensure legal compliance, and save you money in the long run. At Sycamore Property Management our detailed rental assessments, aggressive marketing, protective leasing and industry expertise is aimed to find you great renters, maintain excellent relationships and use all the resources in our tool kit to show you that your investments are our priority.

Spring Maintainence for your Rental Property

As the winter season comes to a close it’s time to start thinking about spring maintenance for your investment properties. While it may seem like an unnecessary expense regular maintenance can actually save you money in the long run. Here are a few reasons why investment property owners should conduct spring maintenance on their investment properties.

Preventative Maintenance Saves Money

Regular maintenance can help prevent larger, more expensive problems down the line. For example, cleaning out gutters and downspouts in the spring can prevent water damage from occurring during the rainy season. Fixing small leaks and cracks now can prevent more substantial water damage and mold growth. By addressing these issues early you can save yourself a lot of money and hassle in the future.

Maintaining Curb Appeal

Spring is the time when the grass starts to grow, flowers start to bloom and the weather is generally more pleasant. It’s also the season when potential renters or buyers will start to look for their next property. Maintaining curb appeal is essential to attract tenants or buyers to your property. Regular maintenance like trimming trees and hedges, mowing the lawn and cleaning up debris can make a huge difference in the appearance of your property.

Keeping Up with City and Municipal Regulations

As a property owner it’s important to stay up to date with local regulations and codes as regular maintenance can help you avoid violations and fines. For example, if you have a rental property you may be required to have working smoke detectors and carbon monoxide detectors, maintain your grass in a state of repair and have perimeter drainage and foliage in a good condition. Checking on these items during your spring maintenance can help you avoid any violations or legal issues.

Improving Energy Efficiency

Spring maintenance can also help improve the energy efficiency of your property. Replacing air filters, checking insulation and sealing any gaps or cracks can help reduce energy consumption and save you money on utilities. Additionally, installing energy-efficient appliances and fixtures can also help reduce energy costs in the long run.

In summary, conducting spring maintenance on your investment properties is a smart move for any property owner. It can help prevent costly repairs, improve curb appeal, keep you up to date with regulations, and improve energy efficiency. By investing in regular maintenance you can keep your property in excellent condition and save yourself money in the long run. As we welcome in the beautiful Vancouver weather we’d like to take a moment to remind you that when working with a professional property management company like Sycamore you’ll have access to an array of trades professionals who will be able to assist with keeping your property in excellent condition, maintain satisfied tenancies and above all protect your investment.

Home Inspections : Protecting your Rental Property

A phrase that is often used in our business is “you only need a property manager when you need a property manager”. Tongue and cheek plug aside, the idea it presents is that a professional property manager would have the foresight that experience creates to put preventative systems in place that protect both your home and tenancy. In saying this we wonder why home inspections are often treated as a ‘should-do’ rather than a ‘must-do’. We sat down with Victoria Ballantine, a licensed home inspector with over 25 years of construction experience and owner of Allegiant Inspections (https://allegiantinspections.ca ), who gave us some wonderful insight into the world of professional home inspections and how they can be used as a vital property management tool.

INSPECTIONS REDUCE LIABILITY: While many tenants consider themselves handy, any repairs or maintenance that should have been and were not done by licensed professionals can spell major issues. Work done without the right permits, whether electrical, plumbing, or structural will not be covered by insurance should they cause damage or injury. A common example is that all wood-burning fireplaces are dated and if not cleaned and inspected with regularity, are not covered by homeowners’ insurance should damage or injury arise. One spark through a crack in the mortar can cause significant damage to a tinder-dry wood-framed structure.

THEY SAVE YOU MONEY: Catching seemingly minor issues before they become expensive emergencies can add up to huge cost savings for landlords. Clogged gutters can back up past the “high-tide” mark and water will be absorbed into the wood sheathing of the roof, causing rot. They can also do substantial damage to concrete foundations. Gutters cost very little to clean and can save thousands of dollars in repairs. The same is true for bathroom grout and caulking; a few hundred dollars to do regular maintenance/repairs but thousands to fix structural water damage behind the tiles.

THEY HELP BUDGETING: As a private landlord, would you know the life expectancy of roofing materials? Hot water tanks? Heating systems? Plumbing materials? And are you likely to be faced with the failure of any of these in the near future? Understanding future costs can help you engage with your property manager and plan for your investment accordingly and avoid sudden and reactive expenses.

SAFETY IS YOUR RESPONSIBILITY: Did you know that electrical wires in the attic are a favourite thing for rodents to chew on? It’s likely you didn’t and since inspections do look for pest and rodent activity you can take steps to prevent electrical fires or personal injury before it happens. The same can be said for the rest of the electrical system that is inspected by a professional. A home inspection includes all visible aspects of the building. You will know if the stairs and railings are loose (a potential lawsuit) as well as if the structure itself is sound.

An ounce of prevention can protect your investment and give you the peace of mind of knowing that your rental property is operating as efficiently as possible. While a professional property manager will always be a vital resource in protecting your investment we strongly recommend leaning on the advice of experts. With this being the start of a new year, we encourage you to get in contact with your property manager who would be able to introduce you to a professional, licensed home inspector like Victoria from Allegiant Inspections and assess the overall health of your investment. On behalf of the team at Sycamore Property Management, we wish you a wonderful year ahead. Happy Renting!

Sustainability in the home

Sustainability has been at the forefront of residential and commercial design conversations for years and as professional property managers it is something we come across quite often. The team at Sycamore ventures into many homes each year and we are noticing a significant shift in design choices at the residential level. It appears that more homes are being built with greener concepts in mind and intent on making positive contributions to the environment. Aside from creating a healthier internal space, home sustainability can lower the cost of running your property and save you a great deal of money on energy, water and maintenance on appliances.

A sustainable home is often referred to as a space that is either built or retrofitted with optimization in mind. Focus is placed on how that efficiency relates to the way the home consumes and disperses energy and water. It goes on to assess the homes use of high-performance, low-impact materials that have been produced, shipped, fitted, and maintained with a friendlier footprint on our world. Every aspect and detail of a home build can be highlighted in the hope of making it environmentally sustainable. Often builders will consider decorating choices, insulation, windows, ventilation, lighting, appliances, plumbing fixtures and smart systems. We compiled a few helpful points below that we hope help you create a more sustainable home for yourself and your tenants:

Install high-performance windows: These make a huge difference. Windows are responsible for 50% or more of lost energy. New technologies include double glazing, special coatings, nonconductive framing materials and air-tight construction with higher-quality materials. Replacing windows will result in higher energy efficiency and quieter rooms.

Invest in 
energy-efficient appliances for your home: After HVAC systems, appliances are the real energy consumers in your home. Think of them as having two prices: the cost of buying and the cost of operating. When you buy the most energy-efficient options you dramatically cut the latter.

Install a drip irrigation system:
Keeping your yard healthy and green isn’t just about aesthetics. Vegetation can keep your home cooler, serve as a wind barrier and contribute to fresher air. If you need to keep your yard watered, you’ll reverse the benefits quickly with the wrong techniques. Drip irrigation is the better alternative as it uses gravity to deliver water to plants, focusing directly on the roots where it’s needed. You save electricity by eliminating pumps but also minimize waste through evaporation.

Use eco-paints:
Eco-paints emit fewer toxins to decrease indoor air pollution. They are also less toxic to produce.

Install a 
cool roof: A cool roof reflects the sun’s heat instead of absorbing it into your home. This can have a very positive effect on your cooling bill.

Recycle and reuse any construction waste:
Don’t just get a dumpster and send your waste to a landfill. You might want to save some materials for your own reuse, or you can sell bricks, wood, metal and even old appliances that have scrap value.

We do understand that as a landlord there are times where a retrofit is not possible due to an existing tenancy or perhaps taking on such an expense may not be financially feasible. We have shared some helpful tips to provide your renters that could serve as low-cost enhancements to make their home more sustainable and create a win-win situation in any tenancy.

Invest in curtains or blinds: Simple window treatments can add insulation value to windows by reflecting solar energy and cutting drafts.

Clean your refrigerator’s coils:
Maintenance makes a difference. Your refrigerator will draw less energy and perform better if you keep the coils on the back free of dust and grime.

Install a water filter that removes microplastics:
Adding a filter to your washing machine will ensure that you aren’t adding microplastics to the environment. You can also filter your tap water coming into your home to keep microplastics out of your drinking water.

Replace fluorescent light bulbs with
LED or CFL bulbs: Offering longer life, greater energy efficiency and fewer toxic metals, these new bulbs are worth the switch.

Clean the filter on your clothes dryer:
A dirty filter is a fire hazard and a waste of energy. Clean it often for drier clothes and lower energy consumption.

Create a compost bin of kitchen scraps:
Composting keeps waste out of landfills and creates a nutrient-rich additive for your garden.

Use smart power strips:
Use these in place of regular power strips to save energy. They sense when your device is in active use and will cut power when in standby.

Use cold water when washing your clothes:
High-efficiency washers and modern detergents get your clothes clean without needing hot water. Your clothes will also look newer for longer.

Buy recycled products:
Buying goods made with recycled materials is good for the environment and generates more demand that encourages more recycling.

Use dryer balls:
Dryer balls keep your clothes separated as they tumble, increasing airflow and dryer efficiency. Dryer balls simultaneously soften clothes and saves you the cost and waste of dryer sheets.

Line-dry your clothes:
Better than a dryer is to dry your clothes on a line, the old-fashioned way. We understand it may not be the most aesthetically pleasing method, but you can get the benefits of both by line-drying to start and finishing with a few minutes of tumbling in your dryer which can help remove any wrinkles.

Use natural cleaning products:
Natural cleaning products keep toxins out of the water supply, out of your indoor environment and off your skin.

At Sycamore Property Management we encourage home owners, property investors and landlords to do their best when acquiring and creating spaces so that they can be made as sustainable as possible. While the investment in purchasing, maintenance and lifestyle changes may take some expense and time to get used to but trust us when we say that they will generate returns. The amount of money saved in energy and maintenance is clear, but the quality of life provided through a healthier home and the feeling of being a better friend to our environment is almost impossible to put a price tag on. As we wrap up our last blog for 2021, we want to take a moment to send a sincere Season’s Greetings to you and your family, and very best wishes for the New Year. Wishing you and your family peace, health, happiness, and prosperity in the coming New Year.

Moisture and Humidity in the Home

This beautiful place we call home was dubbed ‘Raincouver’ for a reason. While our spring and summer seasons host great weather and a lifetime of breathtaking vistas that welcome the outdoor lifestyle, we do spend a good portion of our year under an umbrella. Yes, we are blessed with a milder Canadian winter, but we live in a fickle weather system that is affected by many factors, including rainfall. The estimated annual rainfall of Vancouver is 146 cm where North Vancouver gets an estimated average rainfall of 252 cm and if we are to look farther west, the estimated annual rainfall of Tofino is 327 cm and this can have an effect of changing weather. Water ingress, moisture and humidity can create several maintenance-related issues in homes and condos. That is why we at Sycamore Property Management highly recommend being mindful and vigilant of the moisture in one’s home as this is a sure-fire way to ensure rental costs are controlled while creating a better experience for tenants.

According to the Canadian Housing and Mortgage Corporation, household moisture problems can be solved when one or more of the following steps are taken:
– A proactive approach to investigating where any water ingress or moisture is coming from.
– When landlords and tenants adopt strategies to prevent excess moisture in the home.
– If prompt maintenance is performed to address leaks when reported.
– Using qualified contractors to make those repairs.
– For renters, they should report all plumbing leaks, water ingress and moisture problems immediately to your property manager with as much documentation as possible so the appropriate plan of action can be determined.
– For the owners of condominiums, if the moisture problem is coming from inside your unit, it is likely something you will have to undertake. Contact your strata or building manager if the moisture is coming from outside the unit (leaks through walls, windows, doors, ceilings or plumbing)

Familiar sources of moisture are:
– Showers, washing dishes and clothes, cooking, aquariums, standing water, people, pets and plants.
– For units without outdoor space, it is common to dry laundry indoors.
– Incorrectly vented clothes dryers.
– Damp basements.
– Earth floor basements or crawl spaces.
– Building envelope issues.
– Improperly set humidifiers.
– Water ingress and building envelope issues
– The Vancouver climate.

A temperature exchange can also be created by cold surfaces and that may be due to:
– Unusually cold weather outside.
– If inadequate or insufficient heat is provided to areas of the home (examples of this could be floor vents or baseboard heaters that are blocked by furniture, heat blocked off in unused bedrooms or a large unheated space like a basement)
– Changes in inside temperature (resetting of thermostats, uneven heat distribution, unheated or poorly heated rooms)
– Poor local air circulation within a room due to furnishings such as beds against the exterior walls.
– Older leaky windows, which can be quite common and source of both water ingress and temperature exchange.

Another key element for moisture buildup can arise through inadequate ventilation that may be caused by:
– Nonperforming or when no bathroom exhaust fans have been installed.
– Simply forgetting to put the exhaust fans on when using a bathroom.
– Kitchen range hoods that have been ducted outside the home.
– Broken or disconnected exhaust fans and ventilation system.
– In some cases, exhaust fans not being operated because they are too noisy or ineffective with no effort to replace them.
– In general, a lack of circulation of air within the home and the rooms in the home.

Humidity: The amount of moisture in the air is often called “relative humidity” or “RH” for short. RH is significant because it provides a way to assess moisture conditions and condensation risk in a home.

Key points about relative humidity:
– The relative humidity in a home can be measured with a hygrometer.
– RH measurements run from 10 percent to 100 percent and provide an indicator of how much moisture is in the air relative to what it can hold.
– Dry air has lower RH readings and moist air has higher.
– In very cold weather, a level of 30 percent or lower may be needed to prevent window condensation.
– In the winter heating season, the relative humidity should not exceed 45 percent.
– Upgraded, energy-efficient windows can support a higher level of relative humidity without condensation occurring.
– Low RH is suitable for controlling moisture but can be a comfort problem for household members. Low RH can be associated with dry eyes and nasal and throat discomfort.

The Solution
Solving in-home moisture-related issues for any rental property is a collaborative effort between landlord, tenant and property manager. Some examples are:

Keeping the house warm:
– Upgrading of windows to energy-efficient ones.
– Keeping drapes and blinds open during cold weather and overnight.
– Ensuring adding insulation in the home to keep walls and ceilings warm.
– Proper use of thermostats so surfaces that are susceptible to condensation do not get too cold.
– Providing sufficient heat to all indoor areas in the home and ensuring it flows over exterior walls, ceilings, windows and doors.
– Using proper sealants for windows and doors that prevent water ingress, which, in the presence of humid air can create issues with mould.

Providing adequate ventilation
– Installing the appropriate ventilation equipment to achieve the right amount of indoor-outdoor air exchange.
– Providing good air distribution throughout the home and circulation within each room.
– Using the ventilation systems as needed to maintain the moisture level in an acceptable range.

Solving water ingress and moisture-related problems in the home is possible by identifying the sources of ingress and moisture, providing adequate ventilation to deal with recurring sources of moisture and creating well-distributed air circulation. Implementing these three steps are a great start to deal with issues as they happen and may help avoid larger, more costly and disruptive problems. As professional property managers we know that maintaining an open line of communication with tenants ensures timely reporting and prompt documentation of issues while having access to an active roster of certified, professional contractors can result in the effective execution of required repairs. The property owner, tenant and property manager all have a role to play in controlling water ingress, moisture issues and maintaining the integrity of any rental property and ‘fast feet’ at all steps of the process is key. We trust that you found this article informative and since we are already well into the season that gave our city its beloved nickname ‘Raincouver’, the team at Sycamore Property Management wishes you all a safe, warm and dry winter ahead.

Rental Scams: 5 tips to help you avoid them

The active rental market in Vancouver is often set abuzz with horror stories brought around by creative rental fraudsters that lure unsuspecting tenants into predatory schemes. Although the onset of online listings, zoom meetings, virtual tours, electronic money transfers and app-based door locks have made tremendous improvements to the real estate industry and the overall customer experience, we must be mindful that technology utilized with ill intent can be a potent tool when in the wrong hands. To help protect you from falling victim to the next imaginative scheme, the team at Sycamore Property Management has put together five tips that you should diligently apply to your next search.

Tip 1 – “The Rental Listing: The Devil is in the Details”
Landlords or agents representing legitimate rentals will likely use valid and appropriate websites to showcase their prospective property. Often a significant amount of time is spent curating attractive pictures and crafting a detailed description of the property to maximize its appeal. If you come across a listing with no pictures, a very minimal number of pictures or a non-existent or vague description it would be best to do further diligence to ensure that this is a legitimate address or property. Most rental portals do require an email to sign up and go through a minor verification process, but it would be impossible for them to detect the true legitimacy at the time of the posting. In our opinion an authentic rental listing should, at a minimum, be able to show:

–    The address for the rental property
–    Clear pictures of the outside and the inside of the home
–    A somewhat comprehensive description of the property (a basic one is acceptable so as long as it corresponds to the pictures and gives a general idea of what you are renting)
–    Definitive availability dates
–    Contact information for the landlord or the agent

Tip 2 – The Rental Price: “Watch out for Boxing Day Deals”
Ever heard the saying ‘it’s too good to be true’? Well, when it comes to the rental market a listing that is priced way too attractively, it is perhaps one of the biggest flags that could present itself during your search process and should be investigated thoroughly by any prospective renter. Thousands of rentals come to the market each year that play a role in developing median rental prices and while there will be obvious anomalies that could lie at the upper and lower end of any price range a prospective renter should have detailed questions prepared to address reasons behind significantly low pricing.

Tip 3 – Your Rental Payments: “Cash is not king”
Simply put, if a prospective landlord or agent mentions that they only accept cash, you have two options: either request another payment method or walk away. Genuine landlords and agents would want to have documented methods of payment for trackability and tax purposes and any attempt to evade this could likely spell a scam. Another typical flag to look out for is if you are requested to make a deposit or rent payment in haste and have it wired to an international account or a request to use a money order.

Tip 4 – The Rental Application: “Information is power”
Handing a rental property over to a tenant is a big decision that landlords and property managers should not take lightly. The application process is a strong determinant of the legitimacy of a rental as a future landlord would want to know as much as they can about you. We advise being wary of individuals eager to proceed with a lease without any appropriate information to help them make a decision. On the other hand, be careful about applications that ask you for a great deal of personal data that is not pertinent to the application like bank account information, tax or social insurance details without providing any context. A standard rental application should ask for proof of employment, residential references and essential proof of income documents and only inquire about more information specific to you renting their property.

Tip 5 – The Rental Agent: “Property Management Professionals”
A helpful step towards protecting yourself from deceptive rental listings is to look for rental opportunities that are professionally managed by a property management company.These properties would be represented by licensed agents who would be operating under the guidelines of the Residential Tenancy Branch and real estate council with fiduciary duties aimed at protecting parties involved in any transaction. It is also likely that a professional property manager will have an online presence that can be verified and a reputation that they value and would like to protect. More importantly, they would act with consideration for the rights and protections that all tenants are afforded in the province of British Columbia.

Choosing the right rental property can be a tedious and stressful process even for the most seasoned of renters. With prospects battling against a limited inventory, tight timelines and other aggressive renters in the market there is a constant motivation to have ‘fast feet’ and move through the rental process as swiftly as possible in the hopes of beating out any competition. While this may be an understandable approach, we at the Sycamore Property Management Group strongly advise staying alert, asking questions when your gut tells you to, doing your diligence and applying the information shared in this post. After all, this is a decision about where you will live and one that should never be taken lightly. We trust that you find this post helpful and wish you the best of luck in the search for your next home!

Rental Applications 101

Let’s paint a picture together. You’ve been scrubbing the depths of Craigslist and have finally come across a rental listing that ticks every box. You can barely contain your excitement and think to yourself, it’s perfect! You’re anxious to hear back from the landlord and can’t wait to see the space in person. It’s a sunny weekend and you travel across town to drop in and view the unit and it looks even better than the pictures do. You’re in love and you must have it! The weather is excellent, so you bike down the seawall, tend to the community garden, enjoy a patio beer and before you know it, the weekend is over so you decide to fill out an application bright and early on Monday morning so you can get ahead of the competition. Three and half hours go by and your stomach sinks as you read a polite email that is thanking you for your interest and letting you know that the place has already been rented. For a lot of you renters out there this tale sounds all too familiar, doesn’t it?

Face it, finding that dream home in Vancouver’s competitive rental market can be a challenging task to say the least and to help with that we’ve put together a few simple tips and habits that should have you stand out from the competition and give you the edge you need to call that perfect listing, home sweet home.

We believe that preparation makes its own luck so we’d advise prospective renters to put their best efforts towards ensuring that any and all potential documents that a landlord may request are prepared and scanned into email format before even beginning their rental search. Seasoned landlords and professional property management companies would request a combination of employment, residential and financial references and some standard pieces of information that we believe a rental applicant should have ‘at the ready’ could include but aren’t limited to:

Confirmation of current employment status: This could be a letter of employment, an offer letter, a recent salary certificate and/or current paystubs that confirm the name, job title and clearly show the current date.
Proof of finances: depending on the type of work you do, this can include but isn’t limited to two recent pay stubs, tax information about your employment, statements of earnings or an employment letter from your company that provides a clear picture of your earnings.
Landlord reference(s): This is critical and residences that span the last three to five years would be ideal. Essential information that is looked for would include the length of the tenancy, consistency of rent payments, the unit’s condition, whether there were any pets and subsequent damage, complaints or concerns and the all-important understanding as to whether a prospect’s current or previous landlord would rent to them again. If you currently own a home, it would be great to get references from previous landlords or personal references from individuals that aren’t family members. We would even recommend sharing some proof of ownership of your current house and providing some visuals on the kind of home you own and maintain.
Credit History: An updated copy of your credit report with certain personal information redacted can help cut down the transaction time of your application and is a common request from landlords. It may also help to have a soft check done once and provided to landlords if you are applying to numerous places and do not want multiple credit reports requested.
Personal References: A couple of references from friends or neighbours are also great to have on hand. We would not say that they are critical to an application but are undoubtedly helpful in providing a potential landlord with valuable information on yourself as a resident.
Personal, residential and employment references should be clearly presented and easy to reach out to. Our advice is to let your references know in advance that they may be contacted and to keep a lookout. This is a great way to ensure that the inquiring landlord receives a prompt turnaround time.

Now that you have your information available, there is no harm in dressing things up and providing a landlord with some information outside the standard employment and financial requests. A well-written cover later that explains your interests, lifestyle, hobbies, and what an ideal rental would look like or why their rental appeals to you would be great additions as they are great ways to have your application stand out for a reviewing landlord who would be able to bring to memory your brief encounter if multiple prospects were viewing the rental. Most importantly, having more information on who you are would give a landlord the increased confidence they need when deciding on who they would trust their home with.

Lastly, have you ever heard the old saying that if you are right on time, you are already late? This could not ring truer than with applications. Great listings will often have pronounced interest and it’s our experience that verified renters are often in the habit of either applying before the viewing, handing in their completed application at the showing appointment itself or in a worst-case, applying right after the showing. Timing is a crucial factor in getting ahead of the competition and if you know you have a strong application then by all means, let a landlord see it first. Most landlords are looking to rent out their homes as soon as possible and will likely review and decide on applications on a first-come, first-serve basis so don’t wait until the following day or when the weekend is over as the home could be rented by then.

We will leave you with the idea that Preparation, Presentation and Punctuality are the 3 P’s to submitting an application that stands out and we hope that these tips go a long way to helping you secure your next dream home. On behalf of the team at Sycamore Property Management, we wish you the best of luck on your search!

 

 

Should you hire a professional property manager?

Managing a successful tenancy is certainly no walk in Stanley Park. A landlord has to wear many hats and often navigate legal, financial and technical scenarios to ensure quiet enjoyment is maintained. In keeping the investment property viable, any doubt or lack of understanding of the above frameworks can be damaging to an investors time, finances and more importantly, their peace of mind.

At Sycamore Property Management, our goal is to offer turn-key rental services that maintain strong tenancies and remove the stress of being a landlord.

Here are 5 reasons why hiring a professional property management team is the best decision for your investment property.

Bespoke fits better
Hands down, the enemy of a rental is a vacancy period. It is far too often that we see excellent properties sitting on the rental market unoccupied because they had the wrong rental listing strategy in place. In addition to location and marketing trends, there are several added elements that a professional property manager would include in their approach to finding exceptional tenants. This expertise, when combined with a custom strategy for your rental, could save you thousands of dollars brought on by an empty property.

Property managers are “show offs.”
A successful property manager requires to be a seasoned rental marketer. Knowing exactly where to list a property to ensure the highest amount of traction is vital. Additionally, a professional property manager will also be able to optimize a rental listing to appeal to the right demographic. Whether it is the use of captivating photography, video walk-throughs or 3D tours, a property management company will ensure that your listing is seen by as many people as possible.

When curiosity doesn’t kill
A bad tenant can be a nightmare that brings on property damage, unwarranted stress and potential lawsuits. An experienced property manager knows what to look for when interviewing and assessing prospective tenants and has had enough experience to spot the red flags. The professional approach is systematic and extensive. Employment, residential and financial history are screened so no stone is left unturned and your rental income is left more secure by placing qualified and reliable tenants in your home. Also, never discount the instinct of a professional who has been doing this for years! We’ve seen (and avoided) it all.

Been there, done that!
At best, the business of being a landlord is unpredictable and untimely. Emergency repairs, an everchanging legal landscape, life changes for tenants and inclement weather are only a few of the time-sensitive matters where if not addressed appropriately can cost you both a substantial amount of time and money. A professional property manager will have contingencies on hand based on their knowledge of the legal framework, familiarity with the rental market and access to industry resources. A wrong decision taken by an inexperienced landlord can prove to be very damaging. Ask anyone you know who has had a bad tenant experience. They are our best promoters!

Staying on top
Hiring a professional property management company will go a long way towards keeping your maintenance costs in line. An experienced manager will decide and prioritize what is needed to be done and their strong relationships with trade partners will keep price and service competitive. A qualified approach to preventative and emergent maintenance will increase overall savings and assist with property value. And don’t worry, you are involved along the way to approve costs so you aren’t surprised by your monthly financial statements.

The rent is due
We have all heard the saying “time is money” but have you ever thought about all the time you could save when you aren’t chasing your own money? A professional property management company would have systems in place that would ensure prompt rent collection each month and provide you with consistent cash-flow. It is clear that we are in uncertain times and rent may be challenging for a tenant on occasion. Even so, you can rest assured that an experienced property manager would have remedies in place to ensure all facets of rent collection were available to you as an owner and that it always remains paid.

In closing, when you make the decision to hire Sycamore Property Management you can rest assured that your investment and your tenants will be well taken care of. Our expertise and service level remains unmatched in the industry and is the reason our clients trust us with their rental homes. Connect with us today so we can discuss building and protecting your rental wealth!

7 Tips to lower your heating bill

Residents in Vancouver are often grateful for experiencing a milder version of the Canadian winter. Even so, an ambient home can prove to be a subjective topic. As we bid farewell to fall and temperatures across the province start to drop, it’s safe to assume that squabbles around the thermostat are to ensue. But what is not so subjective? You guessed it…heating bills!

With the current climate around COVID19, we expect less travel and a lot more time to be spent indoors during this season. Here are some easy to implement tips from the team at Sycamore Property Management that can help reduce and maintain heating costs for both landlords and tenants alike.

When one door closes.
Closing all the doors and windows in the house ensures that heat is trapped in your rooms, which would mean that less energy will be used in maintaining the warmth of your home. Simple steps that can be put into practice at your property are:

– Placing a mat at the bottom of doors to prevent heat from escaping or cold air from entering.
– When starting a conversation with someone, either invite them in or step outside closing the door behind you promptly.
– Use basic weather stripping available at your local hardware store around doors and windows to prevent further heat loss.

Getting fired Up.
A fireplace can add a cozy and inviting feel to any room. However, when lit, they can draw heat from any space right up through the chimney. An easy solution to this is, when your fireplace is operating, turn down your main thermostat and adjust the damper (if applicable) when not in use to slow the rate at which heated air escapes.

The winter wardrobe.
Did you know that setting your thermostat one degree lower can actually cut your energy bill by 3% and setting it 3 degrees lower can save you up to 10%? A cost-effective method of ensuring these savings are possible involves the simple act of putting on a pair of socks, pajamas or even that cable knit your aunt so thoughtfully made for you last Christmas.

Don’t get exhausted.
Bathroom fans and oven hoods are key sources of energy loss during the winter months. Using exhaust fans only when needed and shutting them off as soon as you are done can go a long way to reducing energy bills during those colder months. 

Is your refrigerator running? 
Did you know that the condenser coils at the back or bottom of your fridge are required to be cleaned regularly and can contribute to a higher energy bill? Dirt, food, pet hair, and all that other unwanted stuff that gets lodged under your fridge causes it to work harder to stay cool. A vacuum, coil brush, and some elbow grease are recommended to easily remedy this.

Adjust your temperature.
Ensuring that your thermostat is set to the lowest comfortable temperature across the home and is turned down at least 10 or 15 degrees when you away or asleep can save you a significant amount on your energy bills. A programmable or smart thermostat is recommended to make the process both convenient and efficient.

Out with the old and in with the LED.
Winter is a good time to switch over to LED lighting. They use at least 75% less energy than traditional bulbs and provide you with a massive saving on energy bills during the winter. This applies to all your holiday lights as well.

At Sycamore Property Management, we are always looking for ways to improve the lives of our clients and tenants. We hope that these easy to implement energy tips go a long way towards ensuring your comfort, saving you money and help us all be better friends to the planet. We wish you all a safe and healthy winter.

 

6 Secrets to a better tenancy

Creating personal wealth through rental income is extremely rewarding. Being a landlord on the other hand, isn’t easy. The journey can often become complicated when faced with challenging properties, strained tenant relationships, or, as we are all experiencing right now, a global health pandemic. We are in a time that has created immense financial strain for a great number of owners and renters across the globe and this can affect tenancies.

Although times can often change, the fundamentals of being a good landlord remain the same. Our advice at Sycamore Property Management is to create and maintain tenant relationships that last so that your rental property continues to see an income from great tenants rather than a vacancy. 

1. Hire a professional property manager
Being the ‘best property managers in the business’ biases us when saying this, however, hiring a professional is by far the single best decision one can make towards maximizing the potential of their investment property. Being a successful landlord is essentially a people business that merges communication skills, knowledge of rental law, experience with preventative and emergent maintenance and excellent administrative skills. Property Managers do this for a living and we can assure you, a professional will always net you a healthier and longer-term tenancy.

2. Small Investments can go a long way
We certainly don’t advocate for spending large amounts of money on vanity projects for a rental, especially in this time of economic uncertainty. What we do encourage is spending ‘time’, which is just as valuable a currency. There are plenty of small scale and affordable projects that can be done with the help of family and friends that can raise the status, cosmetic appeal and even add a few dollars to the rental price all while keeping your tenants content in a pleasant living space. Things like a fresh coat of paint, higher luminescence bulbs, power washing of deck space and drive-ways and a shampooing of carpets or buffing of floors can add tons of a appeal to a rental space without breaking the bank.

3. Honest advertising
Being honest about the strengths and opportunities of your rental goes a long way to starting a relationship off on the right foot. Pictures, specifications and listing plans should clearly highlight features that would attract your desired renter while letting them know exactly what kind of space they are renting. Be clear on price and what is included as this can avoid strained communications in the future.  Additionally, your rental property should be showcased across the correct mediums and platforms based on both location and needs. There are a number of portals that are often ignored for the ones that are the most popular or easiest to post on.

4. Be open to alternatives
These are especially tough times. Quarantines, work stoppages and business being unable to operate can make both rent and mortgage payments difficult. Having an open and honest conversation that includes discussions around government supplements, rent deferments and/or payment plans that suit both parties can go a long way to ensuring that you have a great tenant remain in your property while gaining a portion of your rental as compared to a vacancy as well as doing your part to providing an individual with safe housing during these difficult times. At the end of the day, we are all in this together.

5. A rental is a business, repairs are a business expense
Staying on top of repairs is a powerful gesture that lets your tenants know that you care about their tenancy and respect them as individuals. Of course no landlord wants to hear that their washer and dryer need to be replaced but a house is a sum of many moving parts and eventually, even with careful usage, repairs and replacements need to be done. Having these responded to and fixed in a timely manner is a surefire way to ensuring a pleasant and long-term tenancy.

6. Respect privacy
Often overlooked, landlords must understand that some tenants do not enjoy face-to-face interaction and although it is nothing personal, they would like to have as least contact with you as possible. A pleasant tenancy is one with the least amount of required interaction, which would give rise to a tenant feeling that a space is truly theirs. In the event that a visit is required and/or an inspection needs to be completed, we urge to always give proper notice and never intrude. Additionally, email is a great way to stay in touch as the communication is already automatically documented.

If you are a property owner that is currently facing a challenge with marketing your rental property or have questions about navigating this rather complex environment we would be happy to get connected and see where we could help. We are currently offering incentives on our services to assist during this challenging time.

We are truly grateful for the opportunity to continue to work with our clients and tenants. At this time we would like to take a moment to applaud the tireless efforts of our front line essential workers who, through their bravery and commitment are allowing our beautiful city to continue functioning. We will all see each other soon.